RETURNS AND REFUND POLICY
We will give u a full refund if product is not what expected or is damaged upon buying once item is sent back to us using a shipping method of your choice, if the product was bought by mistake and has not yet been shipped we refund you straight away however you will be charged for the card fees.
RETURN POLICY
Last updated August 19, 2022
RETURNS
All returns must be requested within 30 days of receiving the product. All returned items must be in new and unused condition, with all original tags and labels attached.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
RETURN PROCESS
To return an item, please email customer service at squarezoned@gmail.com to obtain a Return. We do not cover the return shipping fee, place the item securely in its original packaging and item along with proof of purchase, then mail your return to the address we will give you. once we have received the goods the return will be processed.
RETURN FEES
Orders refunded over 19.99 will have a charge fee usually around 20p and up to 3% of product value
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: squarezoned@gmail.com
Send us an email
squarezoned@gmail.com
EMAILS AND PHONE QUERIES
WE AIM TO RESPOND WITHING 48 HRS
PHONE US ON
0800 001 6530